Head Genetics values your privacy and respects your decision to delete your account, though we’ll be sorry to see you go.

If you’re certain about deleting your account, you can reach out to our support team in two ways:

1. Use the “Message Support” option on the “My Profile” screen within our mobile app.

2. Email us directly at “help@headgenetics.com“, ensuring the subject line reads “Mobile Account Deletion.”

Once we receive your request, our team will confirm the deletion process with you.

Note: Certain information, such as medical records subject to legal retention requirements, cannot be deleted.